Web-based · Low-cost · Unified platform

Run Your Restaurant Like a Chain.

In a highly competitive, low-margin restaurant market, profitable growth depends on a strong digital presence and efficient operations. PieConnect provides independent restaurants with the tools bigger brands rely on to grow and scale—without the complexity or high cost. And with third-party marketplaces like DoorDash taking a large cut, owning your digital channels helps you capture more direct sales and reduce commissions. Because PieConnect is a unified platform, all your data lives in one place—giving you a complete, accurate view of the business instead of the fragmented picture from scattered third-party systems.

All PieConnect apps run over HTTPS (TLS 1.2+) Card data handled by Stripe — PieConnect never stores card numbers
Customers viewing a digital menu and ordering
Not another tablet POS.

PieConnect is a true web-based cloud platform. You’re never device-locked—manage operations from any laptop or device, including taking phone orders right in the browser.

For card-present payments and peripherals (cash drawer, scanner), one dedicated PieConnect terminal is required.
Secure by default: all browser connections use HTTPS (TLS 1.2+). No proprietary local sync required.
  • Browser-first: no installs, no proprietary tablets or hardware.
  • Hardware-agnostic: any OS, any device; uses off-the-shelf hardware.
  • Simple Pricing model: usage-based; all plans include all features.
  • Real-time consistency: one change, updated everywhere.
  • Lower IT overhead: less maintenance, more scale, lower TCO.

How We Differ

Category PieConnect Typical Competitors
Pricing model Simple, order-volume–based plans. All software features included. Low entry price, then add-on fees per feature or reliance on crowded app stores with fragmented support and limited adoption.
Transparency No hidden costs. No “gotcha” add-ons, no reseller markups. Hidden/add-on costs and surprise fees (e.g., Clover, Toast).
Support Direct from PieConnect. Support from the team that builds it. Sold via resellers with variable pricing/support (often Clover).
Contracts No long-term contracts. Month-to-month. Long-term contracts with early-termination penalties (Clover, Toast).
Architecture True cloud, web-centric. Code and UI run in the browser. Pseudo-cloud. App-centric with fragile local installs and sync.
Brand website Built-in brand page with location selector. One hub for all stores (nearest auto-detect, SEO-friendly), then into seamless ordering. Direct to a single-location order page. Requires a separate website to route customers to different locations and not SEO-friendly.
Security End-to-end encryption in transit. All traffic over HTTPS (TLS 1.2+); payments via Stripe with PCI-compliant processing. PieConnect never stores card numbers. Mixed local stacks. Local terminals and ad-hoc networks can introduce exposure on store Wi-Fi.
Payments Best-in-class processor: Stripe with transparent, competitive rates. Bank-owned platforms: proprietary rates locked in for the contract term.
Updates / IT Zero-touch updates. Refresh the browser—done. Manual upkeep. Downloads, maintenance, and version conflicts.
Speed / Data Real-time consistency. Changes propagate instantly. Data latency. Lag before all terminals sync.
Hardware Hardware-agnostic. Works on any OS/device; uses off-the-shelf hardware. Vendor lock-in. Proprietary tablets/OS or “free hardware” tied to long contracts.
Core value Less IT. More scale. Lower TCO. Higher overheads. Local downtime. Forced upgrades.
Overall cost LOW COST. Off-the-shelf hardware + transparent usage pricing = lower TCO. Higher TCO from proprietary hardware, add-ons, and long contracts.

What You Get in Every PieConnect Plan

Core Platform & Architecture

  • HTTPS everywhere: all traffic is encrypted in transit (TLS 1.2+). For payments, Stripe handles card data; PieConnect never stores card numbers.
  • Unified restaurant platform: manage customer data, operations, and sales from a true web-based cloud system.
  • Centralized data: AI-driven insights for smarter growth across one or many locations.
  • Stripe credit-card integration: secure, scalable processing with transparent, competitive pricing and PCI DSS compliance.

Marketing & Loyalty

  • Loyalty rewards: flexible, built-in feature with SMS and email outreach to drive repeat visits
  • No-fee eGift cards: sell and send digital gift cards instantly.
  • Email marketing: targeted campaigns for promos, updates, birthdays, and re-engagement.
  • Digital menu & signage: screens update automatically with menu and price changes.
  • Branding & presence: branded domain for online orders and email to boost visibility and loyalty.

Front-of-House & Order Management

  • Unified ordering: POS (counter), kiosk, and online—one system.
  • Easy menu builder: simple or complex menus with dynamic promos (by time, location, inventory).
  • Third-party delivery integration: integrate orders from DoorDash, UberEats, and Grubhub for accurate tracking.
  • In-house delivery tools: assign/track with your own drivers; integrated Google Maps.
  • Pager system integration: automated pickup alerts; assignable from POS and kiosk.
  • Telequip T-Flex coin dispenser: faster cash handling with fewer errors.
  • SMS & Caller ID: streamline phone orders with instant customer lookup; send status updates via text/email.

Back-of-House & Operations

  • Kitchen Display System (KDS): real-time, item-level tracking to improve speed and accuracy.
  • Labels & receipts with QR: automated labels for takeout/delivery with scannable tracking.
  • Basic inventory: real-time counts with automation and purchase predictions; vendor sync.
  • Basic labor management: clock-in/out, timekeeping, and real-time labor cost tracking.
  • Scheduled power automation: smart-outlet control for kiosks, displays, and signage to reduce energy costs.

If you are a Bay Area restaurant owner, request a live demo

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See PieConnect live at Golden Bay Pizza